Privacy Policy

1. Introduction

This Privacy Policy describes how Calming Aura Studios LLC (“we,” “us,” or “our”) collects, uses, shares, and protects information when you use the mobile application Panic Attack Relief Airu (the “App”). By using the App, you agree to this policy. If you do not agree, please do not use the App.

This policy is designed to work alongside Google Play and Apple App Store requirements and applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where they apply.

2. Information we collect

We collect information in the categories below, depending on how you use the App.

2.1 Account and authentication

• Identifiers: Email address, user ID issued by our authentication provider (Supabase), and (if you use them) identifiers from Apple or Google when you sign in with those services.
• Credentials: Password (stored securely by our provider; we do not store your password in plain text).
• Auth tokens: Session tokens stored on your device using secure on-device storage so you can stay signed in.

2.2 Profile and onboarding

• Age group or similar age-band selections you choose during setup.
• Anxiety-type preferences you select (for example, panic, social, or morning-related preferences).
• Notification reminder preferences (times you choose for local daily reminders).

2.3 Sessions, mood, and progress (app content)

When you use core features, we may process:

• Breathing session records (for example, technique used, anxiety type associated with a session, duration, cycles completed, whether Emergency Mode was used, and timestamps).
• Optional mood check-in values after a session (for example, a simple 1–5 rating).
• Derived progress metrics such as streaks, session counts, and calm-time summaries shown in the App.

Guests: If you use the App without an account, session and preference data may be stored locally on your device first. If you later create an account, we may sync that local data to our servers so it appears in your account.

2.4 Payments and subscriptions

• Subscription status: We store subscription-related metadata needed to unlock features (for example, product identifier, platform, verification status, expiration, and a store transaction identifier).
• Payment details: Purchases are processed by Apple (App Store) or Google (Google Play). We do not receive or store your full payment card number. Those platforms share limited purchase or entitlement information with us as required to operate subscriptions.

2.5 Device, technical, local preferences, and analytics

• Device type, operating system, and app version as needed for support and compatibility.
• Local preferences such as haptics settings and onboarding completion flags stored on your device.
• Local notifications: If you enable reminders, scheduling is handled on your device. We do not use push notification providers to send marketing campaigns based on those reminders.
• Usage analytics (Android): On Android builds, we use Google Firebase Analytics (Google Analytics for Firebase) to understand app usage in aggregate — for example installs, sessions, screen views, and whether users open the paywall or complete a subscription. Events are designed to avoid collecting email addresses, names, or other direct contact identifiers as event parameters. Analytics is not currently enabled in the iOS build of the App.

We do not use third-party advertising SDKs or sell personal information for advertising. If that changes, we will update this policy.

2.6 Communications

• If you email us (for example, at support@calmingaura.net), we process the content of your message and your contact details to respond.

2.7 Health and wellness context

The App is a wellness and self-help breathing tool. Optional mood ratings and anxiety-type selections are used only to operate features you choose (for example, recommendations and progress). The App is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. Do not use the App as a substitute for professional care.

3. How we use your information

We use information to:

• Provide, operate, and improve the App (sessions, progress, scenarios, Emergency Mode, and related features), including understanding product usage via analytics on Android.
• Create and secure your account, and authenticate you.
• Verify and restore subscriptions and unlock paid features.
• Sync guest session data after you create an account (when applicable).
• Respond to support requests and communicate about the App.
• Protect security, prevent abuse, and enforce our Terms of Service.
• Comply with law and platform requirements (Apple, Google).

We do not sell your personal information. We do not show ads in the App.

4. How we share your information

4.1 Service providers (processors)

We use trusted providers that process data on our behalf:

These providers process data under their own terms and privacy policies, as needed to operate the App.

4.2 Other users

The App does not share your account, session, or mood data with other end users as a social or collaboration feature.

4.3 Legal and safety

We may disclose information if required by law, legal process, or to protect the rights, safety, or property of Calming Aura Studios LLC, our users, or others.

4.4 Business transfers

If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality and notice where required.

5. Data security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the data (including encrypted transport to our backend, secure token storage on device, and access controls on our database). No method of transmission or storage is 100% secure.

6. Your data rights

Depending on where you live, you may have rights to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your account or certain data (where the App provides that option, or by contacting us).
• Export / portability of data we hold, where required by law.
• Opt out of certain processing, where applicable.
• Withdraw consent where processing is based on consent.

To exercise these rights, email support@calmingaura.net. We may need to verify your identity before fulfilling a request. We aim to respond within 30 days, or sooner if required by law.

California (CCPA) / similar laws: We do not sell personal information. You may request to know, delete, or correct personal information as described above.

EEA/UK (GDPR): Where GDPR applies, our legal bases include performance of a contract (providing the App), legitimate interests (security, improvement), and consent where required. You may lodge a complaint with your local supervisory authority.

7. Children’s privacy

The App is intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us and we will take appropriate steps to delete it. Users under 18 should use the App with a parent or guardian’s guidance where required by local law.

8. Data retention

We retain account, session, and subscription records for as long as your account is active and as needed to provide the App, resolve disputes, enforce agreements, and meet legal obligations. Local device data remains until you clear app data, uninstall, or delete it through in-app controls. After account deletion, we delete or anonymize personal data within a reasonable period, except where retention is required by law or for legitimate security and fraud-prevention purposes.

9. International transfers

Our providers may process data in the United States and other countries. Where required, we rely on appropriate safeguards for cross-border transfers. By using the App, you understand that your information may be processed outside your country of residence.

10. Third-party links

The App may link to third-party sites or store pages (for example, Apple or Google). Their privacy practices are governed by their own policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version and update the “Last updated” date. Material changes may also be highlighted in the App or via other reasonable notice. Continued use after the effective date constitutes acceptance of the updated policy.

12. Contact

Calming Aura Studios LLC
Email: support@calmingaura.net

We aim to respond within 30 days.

13. Consent

By using the App, you consent to this Privacy Policy. If you do not agree, discontinue use of the App.

14. Legal compliance (summary)

This policy is intended to support compliance with applicable store requirements and privacy laws (including CCPA and GDPR where they apply). It is not legal advice. If you need advice about your rights, consult a qualified professional.