1. Acceptance of terms
These Terms of Service (“Terms”) govern your access to and use of the mobile application Caregiver: Elderly Parent Help (the “App”), operated by Calming Aura Studios LLC (“we,” “us,” or “our”).
By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.
The App is intended for adults (typically 18+) who coordinate care for a loved one. You represent that you have the legal capacity to enter into these Terms.
2. Description of service
The App provides tools to help families coordinate care, including shared calendars, tasks, medication tracking, document storage, family collaboration, and related features. Features may vary by platform, subscription tier, and product roadmap.
The App is provided “as is” and “as available.” We may modify, suspend, or discontinue features or the entire service at any time, with or without notice, subject to applicable law and any obligations we have toward paid subscribers.
3. Eligibility and account
- You must provide accurate information and keep your account credentials secure. You are responsible for activity under your account.
- You may not share your account in a way that violates these Terms or compromises security.
- We may refuse service or close accounts that violate these Terms or create risk for other users.
4. User obligations and acceptable use
You agree that you will not:
- Use the App for any unlawful purpose or in violation of applicable law.
- Harass, abuse, or harm other users, or attempt to access data you are not authorized to view.
- Reverse engineer, decompile, or attempt to extract source code from the App, except to the extent applicable law permits you to do so despite this agreement (for example, non-waivable rights in your jurisdiction).
- Interfere with or disrupt the App, servers, or networks.
- Circumvent subscription limits, security controls, or access restrictions (including attempting to exceed free-tier limits without upgrading where required).
- Upload malware or content you do not have the right to use.
We may suspend or terminate your access for conduct we believe violates these Terms or harms the service or others.
5. Intellectual property and license
The App, including its design, branding, and software, is owned by Calming Aura Studios LLC or its licensors and is protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial care coordination, subject to these Terms.
Commercial or professional use: This license is for personal coordination (typically among family and unpaid helpers). If you want to use the App as part of a paid caregiving, care-management, or similar business—for example, agencies or independent professionals coordinating care for clients—contact us at support@calmingaura.net before doing so. That kind of use is not covered by this personal license unless we agree in writing (for example, separate terms, pricing, or a different product offering). Consumer Pro plans sold through the stores cap how many loved-one profiles you may add per account (see current limits in the App); if your needs exceed that for business reasons, the contact requirement above applies.
Your content: You retain ownership of information and files you submit. To operate the App, you grant us a non-exclusive, worldwide, royalty-free license to host, store, process, and display your content solely to provide the service to you and, where applicable, to other members of care circles you join or administer.
6. Payments, subscriptions, and refunds
- Paid plans (e.g. Premium, Pro) are offered via in-app purchase through Apple App Store and/or Google Play.
- Billing, payment processing, and renewal are handled by Apple or Google under their terms. We do not store your full payment card details.
- Subscriptions may auto-renew until you cancel through your Apple ID or Google Play account settings.
- Refunds: In-app purchases are billed by Apple or Google. We do not process or issue refunds for those charges; requests must go through the App Store or Google Play refund and support flows. Whether a refund is granted follows each store’s policies and applicable law—stores may approve refunds in some cases (for example, billing problems), which we do not control.
- We may change subscription prices or features with reasonable notice where required by platform rules.
7. Termination
By you: You may stop using the App at any time. You may delete your account where the App provides that option.
By us: We may suspend or terminate your access if you breach these Terms, if we must comply with law, or if we discontinue the service.
Upon termination, your right to use the App ends. Data handling after closure is described in our Privacy Policy. Certain information may be retained as required by law or as stated there.
8. Disclaimers
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Not medical advice: The App is a coordination and organization tool. It is not a medical device and does not provide medical, legal, or professional advice. Always consult qualified professionals for health, legal, or emergency decisions. Call emergency services in a medical emergency.
We do not warrant that the App will be uninterrupted, error-free, or free of harmful components.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- CALMING AURA STUDIOS LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF THE APP.
- OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE APP IN THE SIX (6) MONTHS BEFORE THE CLAIM.
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.
10. Indemnification
You agree to defend, indemnify, and hold harmless Calming Aura Studios LLC and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of: (a) your use of the App; (b) your content; (c) your violation of these Terms or of others’ rights; or (d) your violation of applicable law.
11. Disputes and governing law
Governing law: These Terms are governed by the laws of the United States and the State of North Carolina, without regard to conflict-of-law rules, except where mandatory consumer protection laws of your jurisdiction apply.
Informal resolution: Before filing a claim, you agree to contact us at support@calmingaura.net to try to resolve the dispute.
Arbitration / courts: If informal resolution fails, disputes will be resolved in the state or federal courts located in North Carolina, and you consent to personal jurisdiction there, unless applicable law in your country gives you the right to bring claims in your local courts (e.g. certain consumer protections in the EU/UK).
Class action waiver: To the extent permitted by law, disputes must be brought only in an individual capacity, not as a plaintiff or class member in any class or representative proceeding.
If you are a consumer in the EEA/UK, nothing in this section limits your mandatory statutory rights.
12. Changes to terms
We may modify these Terms. We will update the “Last updated” date and may provide additional notice for material changes (e.g. in-app). Continued use after the effective date constitutes acceptance. If you do not agree, stop using the App.
13. Contact
Calming Aura Studios LLC
Email: support@calmingaura.net
We aim to respond within 30 days.
14. General provisions
- Entire agreement: These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the App.
- Severability: If any provision is invalid, the remainder remains in effect.
- No waiver: Failure to enforce a provision is not a waiver.
- Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- No agency: No joint venture, partnership, or agency is created.