Terms of Service

1. Acceptance of terms

These Terms of Service (“Terms”) govern your access to and use of the mobile application PCOS: Symptom & Period Tracker (the “App”), operated by Calming Aura Studios LLC (“we,” “us,” or “our”).

By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

The App is intended for adults (typically 18+). You represent that you have the legal capacity to enter into these Terms.

2. Description of service

The App provides tools to track PCOS-related symptoms and cycles, prepare for clinician visits, optionally record medications, labs, energy, meal notes, and measurements, and (for subscribers) access Premium features such as predictions, History views beyond the last 7 days, insights (including weekly and monthly AI summaries when available), and exports. Without a subscription, History in the App shows the last 7 days (your fuller log history remains on your device). Features may vary by platform, subscription status, and product roadmap.

Writing new symptom and cycle logs is available without a subscription. An app account is not required to use core logging or to purchase Premium. Optional account and sync features may be offered separately for cross-device continuity (Sign in with Apple on iOS; Google Sign-In on Android). Premium AI summaries are optional and are generated only when you request them; requesting a summary may send a limited structured snapshot of your recent logs to service providers as described in the Privacy Policy.

The App is provided “as is” and “as available.” We may modify, suspend, or discontinue features or the service at any time, with or without notice, subject to applicable law and any obligations toward paid subscribers.

3. Eligibility and account

• You may use the App without creating an app account.
• If you choose optional account or sync features, you may authenticate with Sign in with Apple (iOS) or Google Sign-In (Android). You must provide accurate information, keep credentials secure, and are responsible for activity under your account.
• Optional account and sync does not replace Premium entitlement, which is managed through your Apple or Google store purchase on the device.
• We may refuse service or close accounts that violate these Terms or create risk for others.

4. User obligations and acceptable use

You agree that you will not:

• Use the App for any unlawful purpose or in violation of applicable law.
• Harass, abuse, or harm others, or attempt to access data you are not authorized to view.
• Reverse engineer, decompile, or attempt to extract source code from the App, except to the extent applicable law permits you to do so despite this agreement.
• Interfere with or disrupt the App, servers, or networks.
• Circumvent subscription limits, security controls, or access restrictions (including attempting to unlock Premium features without a valid purchase or entitlement).
• Upload malware or content you do not have the right to use.
• Use the App to provide clinical diagnosis or to replace professional medical care.

We may suspend or terminate your access for conduct we believe violates these Terms or harms the service or others.

5. Intellectual property and license

The App, including its design, branding, and software, is owned by Calming Aura Studios LLC or its licensors and is protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms.

Your content: You retain ownership of information you enter. To operate the App, you grant us a non-exclusive, worldwide, royalty-free license to host, store, process, and display your content solely to provide the service to you (including optional sync if enabled, and Premium AI summary generation if you request it).

6. Payments, subscriptions, and refunds

• Premium plans (for example monthly and yearly) are offered via in-app purchase through the Apple App Store and/or Google Play.
• Billing, payment processing, and renewal are handled by Apple or Google under their terms. We do not store your full payment card details.
• Purchasing Premium does not require creating an App account with us. Payment uses your existing Apple ID or Google account. Premium entitlement stays with that store account; creating an optional app account for sync does not transfer or replace the store subscription.
• Subscriptions may auto-renew until you cancel through your Apple ID or Google Play account settings.
• Refunds: In-app purchases are billed by Apple or Google. We do not process or issue refunds for those charges; requests must go through the App Store or Google Play refund and support flows. Whether a refund is granted follows each store’s policies and applicable law.
• We may change subscription prices or features with reasonable notice where required by platform rules.

7. Termination

By you: You may stop using the App at any time. You may delete local data using in-app controls where available, or by clearing app data / uninstalling. If you have an optional account, you may request closure as described in the Privacy Policy.

By us: We may suspend or terminate your access if you breach these Terms, if we must comply with law, or if we discontinue the service.

Upon termination, your right to use the App ends. Data handling after closure is described in our Privacy Policy. Store-managed subscriptions remain subject to Apple or Google rules until you cancel them in the store settings.

8. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Not medical advice: The App is a personal tracking and preparation tool. It is not a medical device and does not diagnose, treat, cure, or prevent any disease. Predictions, insights, and summaries (including AI-generated weekly or monthly summaries) are informational only and may be incomplete, outdated, or inaccurate, especially with irregular cycles. Do not rely on them as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified clinician for medical decisions. Call emergency services in a medical emergency.

We do not warrant that the App will be uninterrupted, error-free, or free of harmful components.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• CALMING AURA STUDIOS LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF THE APP.
• OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE APP IN THE SIX (6) MONTHS BEFORE THE CLAIM.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Calming Aura Studios LLC and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of: (a) your use of the App; (b) your content; (c) your violation of these Terms or of others’ rights; or (d) your violation of applicable law.

11. Disputes and governing law

Governing law: These Terms are governed by the laws of the United States and the State of North Carolina, without regard to conflict-of-law rules, except where mandatory consumer protection laws of your jurisdiction apply.

Informal resolution: Before filing a claim, you agree to contact us at support@calmingaura.net to try to resolve the dispute.

Arbitration / courts: If informal resolution fails, disputes will be resolved in the state or federal courts located in North Carolina, and you consent to personal jurisdiction there, unless applicable law in your country gives you the right to bring claims in your local courts (for example certain consumer protections in the EU/UK).

Class action waiver: To the extent permitted by law, disputes must be brought only in an individual capacity, not as a plaintiff or class member in any class or representative proceeding.

If you are a consumer in the EEA/UK, nothing in this section limits your mandatory statutory rights.

12. Changes to terms

We may modify these Terms. We will update the “Last updated” date and may provide additional notice for material changes (for example in-app). Continued use after the effective date constitutes acceptance. If you do not agree, stop using the App.

13. Contact

14. General provisions

• Entire agreement: These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the App.
• Severability: If any provision is invalid, the remainder remains in effect.
• No waiver: Failure to enforce a provision is not a waiver.
• Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• No agency: No joint venture, partnership, or agency is created.